Due to technical limitations the image viewed on the screen may differ slightly from the actual item purchased. I want my customers to be 100% happy so I guarantee that I will accept returns if you contact me within 3 days of receipt of the item and offer a full refund of the purchase price (excluding postage costs) will be made if returned in original condition. You must then return it to me within 7 days of receipt date. I can do this because I am sure that it will not come to this because you will love what you receive. If what you are buying is a gift for someone else and they want to return the item after these timescales then I will provide them with a store voucher for the original purchase amount which they can use for anything in my store within 6 months; the date will be printed on the voucher to avoid any confusion. If the goods are faulty or if your parcel has been damaged in transit and/or items are missing upon delivery please provide photographs then a claim for compensation with Royal Mail will be opened and only once it has fully processed and compensation has been received by me will I be able to replace items or issue a refund. Should you require to return an item please contact Liz by email or telephone and she will give you the details of where to send it to.